Privacy
Policy

At ASO KUMAMOTO AIRPORT HOTEL EMINENCE ("Hotel"), the personal information of customers is a must in order to provide services that customers find satisfactory. The Hotel shall take due caution in handling that personal information.

Acquisition of personal information

The Hotel shall acquire the personal information of customers using proper and fair means.

Purposes of use of personal information

1. Reservations, various services and customer safety at all Hotel facilities
2. Introduction, provision and management of services/products and events/campaigns handled by the Hotel
3. Implementation of questionnaires regarding the services/products, etc. of the Hotel
4. All operations incidental or related to 1. through 3. above
5. Handling of inquiries/requests, etc.

Disclosure/provision/work consignment to a third party

With the exception of cases in which it has received approval from customers in advance, consigned work or has another legitimate reason, the Hotel shall neither provide, disclose, etc. the personal information of customers to a third party.

Management of personal information

In addition to endeavoring to keep the personal information provided to it by customers accurate and up to date, the Hotel shall endeavor to ensure and improve security in order to securely manage that information.

Inquiries, etc. of personal information

The Hotel shall appropriately respond to inquiries, etc. regarding personal information by customers themselves, should its point of contact in charge be contacted. However, should there be a risk of harm to the lives, health, property, etc. of the customer in question or a third party, should a significant impediment to the implementation of business arise or should another violation of laws or ordinances result, the Hotel may refuse all or part of the customer's request.

Application and modification of Privacy Policy

This Privacy Policy provides an explanation of the handling of the personal information of customers at the Hotel. Customers who use the services/products of the Hotel shall be considered to have fully understood and agreed to the contents of the Privacy Policy.
Note that the Hotel reserves the right to modify this Privacy Policy at any time.

Social Media Policy

List of social media accounts

On official social media accounts, the conduct and basic etiquette set forth by ASO KUMAMOTO AIRPORT HOTEL EMINENCE as its Social Media Policy shall be adhered to.

ASO KUMAMOTO AIRPORT HOTEL EMINENCE Facebook page
ASO KUMAMOTO AIRPORT HOTEL EMINENCE @LINE
ASO KUMAMOTO AIRPORT HOTEL EMINENCE X account
ASO KUMAMOTO AIRPORT HOTEL EMINENCE Ustream live streaming site
ASO KUMAMOTO AIRPORT HOTEL EMINENCE Instagram account

Social Media Policy

1. Nature of engagement with social media
   Through social media, ASO KUMAMOTO AIRPORT HOTEL EMINENCE promotes activities to facilitate communication with customers. Anyone can participate in the social media services operated by the Hotel. The Hotel shall be responsible for its communication of information and response over social media, take sufficient care not to hurt the feelings of others or create misunderstanding, and fulfill its duty as a sensible individual.
2. Request to individuals participating in social media
   When making remarks related to ASO KUMAMOTO AIRPORT HOTEL EMINENCE, please refrain from remarks that fall under belligerent/anti-social content, content that runs contrary to public order and standards of decency, or content that violates copyrights or otherwise infringes on laws.
   Should content be judged by ASO KUMAMOTO AIRPORT HOTEL EMINENCE to be in violation of the above, it may delete the corresponding content without prior warning.
   In cases where it has incurred damages due to the above actions, ASO KUMAMOTO AIRPORT HOTEL EMINENCE may seek compensation.